Position: Maintenance Associate & Office Assistant

Victoria RV & Boat Storage is seeking a self-motivated Maintenance Associate to join our friendly team.

Located in the heart of beautiful Rancho Cucamonga, Victoria RV & Boat Storage is a family owned and operated business. Its brand-new facility offers state-of-the-art customer service, as well as a detail oriented and friendly Management Team.

Responsibilities include, but are not limited to:

  • Greet and Welcome Customers in-person and over the phone
  • Work independently both inside the office and on the storage grounds
  • Show and rent storage units
  • Perform cleaning and maintenance, including: keeping surface and high-touch areas clean, power washing, picking up trash, sweeping, using the blower, office cleaning, mopping outdoor/indoor spaces and vacant units, landscaping, etc.
  • Conduct daily inspections of facility
  • Report for facility damage and repairs
  • Conduct daily lock check, and patrol storage grounds
  • Assist customers with repairs to units
  • Take pride in wearing required company uniform

Qualifications:

The ideal candidate is detail-orientated, passionate about customer service, and is looking to join a welcoming, family business. This candidate enjoys operating in a clean, safe and friendly environment. Someone who has previous experience working in a storage facility is a plus, or possesses maintenance and handyman skills, would be helpful, including: sprinkler work, gate systems, garage doors, etc.

Requirements:

  • The ability to lift at least 50lbs
  • Likes to be active and enjoys working outdoors.
  • Is able to work on the weekends

We look forward to welcoming our next team member. Please send your resume to info@victoriarvstorage.com

Daily Procedure List

  • Turn on Camera Monitors
  • Open front walk gate
  • Open Blinds
  • Turn on Lights
  • Turn on Coffee Marker (re stock coffee stand)
  • Review & clear users in StorLogix
  • Open Site-Link and click on “Process Start-of-Day Letters and Reports” once printed click on “perform the Start-of-Day Gate Update – Process any Auto bills (1st-10th)
  • Open garage, pull out gator wipe down (if needed)
  • Daily walk for damaged units
  • Patrol (check for oil leaks, loose items), check property (front, back, behind H/N bldgs., in between rows), pick up big trash sweep grounds, report any new damage, check locks, clean up wash bay if needed
  • Mail out any notices (late 11th, pre-liens 20th) E-mail on the 5th (gate lock out, 10th late fee warning)
  • File/input paperwork
  • Update reg & ins
  • Check mail
  • Count cash drawer
  • Close gates
  • Clean office, floors, bathroom, counter tops, trash, coffee/sitting areas, windows, doors
  • Daily close 5:45 print, input, print, file
  • Close blinds
  • Set alarm
  • Lock office door

Weekly procedures

  • Wash outside doors (one row a week depending on season/ dirtiness)
  • Dust mini storage (one row a week depending on season/ dirtiness)
  • Clean up spider webs
  • Sweep & Mop office
  • Clean office windows (in & out)
  • Maintain air compressor
  • Clean trash from bushes
  • Go between rv’s and clean up trash, clean spider webs, put tire covers back on, look for leaks
  • Clean key pads
  • Clean up dump area
  • Write down all phone calls (if want waiting list put in sitelink)
  • Clean units as they become vacant and put blue lock on latch
  • Collection Calls
  • Make Folders